:root{--bg-color: #fff6d8;--bg-accent: #ffe89a;--surface-color: #fffdf4;--surface-color-strong: #ffffff;--surface-muted: #fff0b8;--text-color: #5b4313;--text-strong: #3d2c0a;--text-muted: #8b6a2d;--primary-color: #ffc933;--primary-hover: #ffb703;--secondary-color: #ff9f1c;--secondary-hover: #f77f00;--success-color: #d8f3b3;--success-strong: #5c8b1f;--error-color: #ffd6cc;--error-strong: #a63f21;--border-color: #efc95f;--border-strong: #c89715;--shadow-sm: 0 6px 0 rgba(176, 126, 17, .16);--shadow-md: 0 14px 30px rgba(176, 126, 17, .18);--shadow-lg: 0 20px 40px rgba(153, 108, 9, .24);--radius-lg: 32px;--radius-md: 22px;--radius-sm: 16px;--font-display: "Fredoka", "Baloo 2", "Trebuchet MS", sans-serif;--font-body: "Nunito", "Trebuchet MS", sans-serif;--disabled-bg: #ece5c9;--disabled-text: #ab9f7a}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{min-height:100%}body{font-family:var(--font-body);line-height:1.6;color:var(--text-color);background:radial-gradient(circle at top left,rgba(255,239,185,.9),transparent 30%),radial-gradient(circle at top right,rgba(255,204,51,.24),transparent 28%),linear-gradient(180deg,#fffbe9 0%,var(--bg-color) 48%,#ffeaa5 100%);-webkit-font-smoothing:antialiased}a{color:inherit;text-decoration:none}h1,h2,h3,h4,h5,h6{margin:0;font-family:var(--font-display);color:var(--text-strong)}p{margin:0}button,input{font:inherit}button{cursor:pointer;border:none;outline:none}.app-shell{max-width:980px;margin:0 auto;padding:32px 16px 48px}.app-header{background:#fffdf4eb;border:4px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:24px;margin-bottom:24px;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px)}.app-header-top{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px}.brand-pill,.app-header-badge{display:inline-flex;align-items:center;gap:10px;padding:10px 16px;border-radius:999px;font-weight:800}.brand-pill{background:var(--text-strong);color:#fff7db;box-shadow:var(--shadow-sm)}.brand-pill-icon{width:20px;height:20px;display:block;flex-shrink:0}.app-header-badge{background:var(--surface-muted);color:var(--text-strong);border:2px dashed var(--border-strong)}.app-title{font-size:clamp(2.2rem,4vw,3.25rem);line-height:1.05;color:var(--secondary-hover);margin-bottom:10px}.app-subtitle{max-width:700px;font-size:1.08rem;color:var(--text-muted)}.app-nav{display:flex;flex-wrap:wrap;gap:12px;margin-top:24px}.app-nav-link{padding:12px 18px;border-radius:999px;border:2px solid transparent;background:#ffc9332e;font-weight:800;color:var(--text-strong);transition:transform .2s ease,background-color .2s ease,border-color .2s ease}.app-nav-link:hover,.app-nav-link:focus-visible{transform:translateY(-2px);border-color:var(--border-strong)}.app-nav-link.is-active{background:var(--primary-color);border-color:var(--border-strong);box-shadow:var(--shadow-sm)}.app-main{display:flex;flex-direction:column;gap:24px}.home-page{display:flex;flex-direction:column;gap:22px}.hero-panel,.card,.success-panel,.locker-station{background:var(--surface-color);border:4px solid var(--border-color);border-radius:var(--radius-lg);box-shadow:var(--shadow-md)}.hero-panel{padding:28px;overflow:hidden;position:relative}.hero-badge{display:inline-flex;padding:8px 14px;border-radius:999px;background:#ff9f1c1f;color:var(--secondary-hover);font-weight:800;text-transform:uppercase;letter-spacing:.08em;margin-bottom:16px}.hero-title{font-size:clamp(1.9rem,4vw,2.8rem);margin-bottom:10px}.hero-copy{max-width:720px;color:var(--text-muted);font-size:1.05rem}.hero-layout{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(260px,1fr);gap:24px;align-items:center}.hero-content{display:flex;flex-direction:column;align-items:flex-start}.hero-actions{display:flex;flex-wrap:wrap;gap:12px;margin-top:22px}.hero-chip{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 18px;border-radius:999px;font-weight:900;transition:transform .18s ease,box-shadow .18s ease,border-color .18s ease}.hero-chip:hover,.hero-chip:focus-visible{transform:translateY(-2px)}.hero-chip-primary{background:linear-gradient(180deg,#ffd54d 0%,var(--primary-color) 100%);color:var(--text-strong);box-shadow:var(--shadow-sm)}.hero-chip-secondary{background:#ffffffb8;color:var(--text-strong);border:3px solid var(--border-color)}.hero-visual{position:relative;min-height:250px}.hero-orb{position:absolute;display:grid;place-items:center;border-radius:50%;box-shadow:var(--shadow-md)}.hero-orb-large{top:4px;right:18px;width:168px;height:168px;background:radial-gradient(circle at 30% 30%,#fff8dc,#ffd34f 70%);font-size:4.2rem}.hero-orb-small{top:126px;left:10px;width:82px;height:82px;background:radial-gradient(circle at 30% 30%,#fffef3,#ffefab 72%);font-size:2rem}.hero-mini-card{position:absolute;left:58px;bottom:6px;display:flex;flex-direction:column;gap:4px;min-width:220px;padding:18px;border:3px solid rgba(239,201,95,.62);border-radius:24px;background:#ffffffe0;box-shadow:var(--shadow-sm);color:var(--text-strong)}.hero-mini-kicker{color:var(--secondary-hover);text-transform:uppercase;letter-spacing:.08em;font-size:.76rem;font-weight:900}.home-highlights{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px}.highlight-card{display:flex;flex-direction:column;gap:6px;padding:18px 20px;border:3px solid rgba(239,201,95,.6);border-radius:24px;background:#ffffffa6;box-shadow:var(--shadow-sm)}.highlight-value{font-family:var(--font-display);font-size:1.5rem;font-weight:900;color:var(--secondary-hover)}.highlight-label{color:var(--text-muted);font-weight:700}.home-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:24px}.card{padding:24px;transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.card.clickable:hover,.card.clickable:focus-visible{transform:translateY(-5px) rotate(-.4deg);border-color:var(--border-strong);box-shadow:var(--shadow-lg)}.card.clickable:focus-visible{outline:none}.card.selected{border-color:var(--secondary-hover);box-shadow:var(--shadow-lg),0 0 0 6px #ffb7032e;background:linear-gradient(180deg,#fffdf3,#fff6d7)}.flow-card{display:grid;grid-template-columns:88px minmax(0,1fr);align-items:start;gap:20px;min-height:0;padding:26px 24px}.flow-card-agent{background:linear-gradient(180deg,#fffdf2,#fff3c4)}.flow-card-customer{background:linear-gradient(180deg,#fffdf6,#ffe9b6)}.flow-card-emoji{display:grid;place-items:center;width:88px;min-width:88px;min-height:100%;padding:18px 0;border-radius:28px;background:#ffffffb3;font-size:3rem}.flow-card-content{display:flex;flex-direction:column;justify-content:flex-start;gap:10px;flex:1;min-width:0}.flow-card-kicker{font-weight:900;color:var(--secondary-hover);text-transform:uppercase;letter-spacing:.08em;font-size:.78rem}.flow-card h3{font-size:1.8rem}.flow-card p{color:var(--text-muted)}.flow-card-tags{display:flex;flex-wrap:wrap;gap:8px;margin-top:4px}.flow-card-tags span{display:inline-flex;align-items:center;padding:6px 10px;border-radius:999px;background:#ffffffb8;border:2px solid rgba(239,201,95,.48);color:var(--text-strong);font-size:.8rem;font-weight:800}.flow-card-footer{margin-top:auto;padding-top:16px}.flow-card-cta{display:inline-flex;align-items:center;gap:8px;font-weight:900;color:var(--secondary-hover)}.flow-card-cta:after{content:"->";font-size:.95rem}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:58px;padding:14px 24px;border-radius:999px;font-weight:900;font-size:1rem;transition:transform .18s ease,box-shadow .18s ease,background-color .18s ease}.btn:active:not(:disabled){transform:translateY(3px);box-shadow:none}.btn-full-width{width:100%}.btn-primary{background:linear-gradient(180deg,#ffd54d 0%,var(--primary-color) 100%);color:var(--text-strong);box-shadow:0 6px #b5831252}.btn-primary:hover:not(:disabled),.btn-primary:focus-visible:not(:disabled){background:linear-gradient(180deg,#ffcf3d 0%,var(--primary-hover) 100%)}.btn-secondary{background:linear-gradient(180deg,#ffbb6b 0%,var(--secondary-color) 100%);color:#fffaf1;box-shadow:0 6px #ba670347}.btn-secondary:hover:not(:disabled),.btn-secondary:focus-visible:not(:disabled){background:linear-gradient(180deg,#ffb158 0%,var(--secondary-hover) 100%)}.btn-outline{background:#ffffffa6;color:var(--text-strong);border:3px solid var(--border-color);box-shadow:none}.btn-outline:hover:not(:disabled),.btn-outline:focus-visible:not(:disabled){border-color:var(--border-strong);background:#fff8dd}.btn-outline.is-selected{border-color:var(--secondary-hover);background:linear-gradient(180deg,#fffdf3,#fff6d7);box-shadow:0 0 0 4px #ffb7032e}.btn:disabled{background:var(--disabled-bg);color:var(--disabled-text);cursor:not-allowed;box-shadow:none;transform:none}.input-field{width:100%;min-height:60px;padding:16px 18px;border:3px solid rgba(239,201,95,.7);border-radius:var(--radius-md);background:#fffefa;color:var(--text-strong);margin-bottom:12px;transition:border-color .2s ease,box-shadow .2s ease,transform .2s ease}.input-field::placeholder{color:#5b431373}.input-field:focus{border-color:var(--secondary-hover);box-shadow:0 0 0 5px #ffb7032e;outline:none;transform:translateY(-1px)}.field-group{margin-bottom:16px}.field-label{display:block;margin-bottom:8px;font-weight:800;color:var(--text-strong)}.error-message{display:flex;align-items:center;gap:10px;background:var(--error-color);color:var(--error-strong);padding:14px 16px;border:3px solid rgba(166,63,33,.16);border-radius:var(--radius-md);margin-bottom:18px;font-weight:800}.step-header{text-align:center;margin-bottom:28px}.step-eyebrow{display:inline-flex;padding:6px 12px;border-radius:999px;margin-bottom:12px;background:#ff9f1c1f;color:var(--secondary-hover);font-weight:900;letter-spacing:.08em;text-transform:uppercase;font-size:.75rem}.step-title{font-size:clamp(1.8rem,3vw,2.35rem);margin-bottom:10px;color:var(--secondary-hover)}.step-description{color:var(--text-muted);font-size:1.03rem}.action-row,.action-column{display:flex;gap:12px}.action-row{align-items:stretch}.action-row-spaced,.success-actions{margin-top:28px}.action-column{flex-direction:column}.action-column .btn{width:100%}.text-capitalize{text-transform:capitalize}.size-options{display:flex;flex-direction:column;gap:14px;margin-bottom:28px}.size-card{background:linear-gradient(180deg,#fffef8,#fff5cf)}.size-card-content{display:flex;align-items:center;gap:16px}.size-card-emoji{font-size:2.8rem;min-width:64px;text-align:center}.detail-card,.notice-card,.charge-card,.summary-card,.helper-card{background:var(--surface-color-strong);border-radius:var(--radius-md);border:3px solid rgba(239,201,95,.48)}.detail-card{padding:20px;margin-top:4px}.detail-list{display:flex;flex-direction:column;gap:10px;text-align:left}.pickup-code-panel{margin-top:18px;padding:18px;border-radius:var(--radius-md);background:linear-gradient(180deg,#fff8dc,#ffe8a2);text-align:center}.pickup-code-label{color:var(--text-muted);font-size:.82rem;letter-spacing:.12em;text-transform:uppercase;font-weight:900;margin-bottom:8px}.pickup-code-value{font-family:var(--font-display);font-size:clamp(2.3rem,6vw,3.3rem);font-weight:900;color:var(--secondary-hover);letter-spacing:.16rem}.notice-card,.charge-card,.helper-card,.summary-card{padding:20px}.notice-card{margin-top:16px;text-align:left}.notice-card-title,.charge-card-title,.helper-card-title,.summary-card-title{margin-bottom:12px}.notice-card-title{color:var(--secondary-hover)}.notice-card-copy,.summary-card-copy,.summary-card-note{color:var(--text-muted)}.bulletless-list,.charge-list{list-style:none;padding:0}.bulletless-list{display:flex;flex-direction:column;gap:6px}.helper-card{margin-top:6px;border-style:dashed}.summary-card{text-align:center}.summary-card-title{color:var(--text-strong)}.summary-card-copy{font-size:1.05rem;margin-bottom:8px}.summary-card-total{font-size:1.22rem;font-weight:900;color:var(--secondary-hover);margin-bottom:18px}.summary-card-note{font-size:.88rem;font-style:italic}.charge-card{margin-top:16px;background:linear-gradient(180deg,#fffef7,#fff3c9)}.charge-card-title{color:#a36a00}.charge-list{display:flex;flex-direction:column;gap:10px;color:var(--text-muted);font-size:.95rem}.charge-row{display:flex;justify-content:space-between;gap:16px}.charge-row-divider{padding-bottom:10px;border-bottom:2px solid rgba(200,151,21,.2)}.charge-row-total{font-size:1rem;font-weight:900;color:var(--text-strong)}.success-panel{padding:28px;margin-bottom:18px;text-align:center;background:linear-gradient(180deg,#f4ffd9 0%,var(--success-color) 100%)}.success-icon{font-size:4rem;margin-bottom:8px}.success-kicker{color:var(--success-strong);text-transform:uppercase;letter-spacing:.1em;font-size:.8rem;font-weight:900;margin-bottom:6px}.success-title{margin-bottom:16px;color:#2f5d0c}.success-content{display:flex;flex-direction:column;gap:16px}.success-lead{font-size:1.05rem}.locker-station{padding:22px;margin-top:20px;margin-bottom:22px;background:linear-gradient(180deg,#fff6cf,#ffe79a)}.locker-station-header{margin-bottom:18px}.locker-station-header h3{margin-bottom:4px}.locker-station-header p{color:var(--text-muted)}.locker-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(124px,1fr));gap:14px}.locker-card{position:relative;min-height:136px;display:flex;flex-direction:column;justify-content:center;align-items:center;padding:16px 12px;text-align:center;border-radius:var(--radius-sm);border:4px solid #dbcfaa;background:#fffef8;transition:transform .2s ease,box-shadow .2s ease,border-color .2s ease}.locker-card.is-clickable{cursor:pointer}.locker-card.available{border-color:#b6db67}.locker-card.available:hover{transform:translateY(-4px);box-shadow:var(--shadow-md)}.locker-card.occupied{border-color:#ffb5a4;background:#fff2ec;opacity:.9}.locker-card.auto-assigned{border-color:var(--secondary-hover);background:linear-gradient(180deg,#fffdf3,#ffe8a8);transform:translateY(-6px) rotate(-.5deg);box-shadow:var(--shadow-lg),0 0 0 5px #f77f0026;z-index:1}.locker-card.disabled{border-color:#e8dec1;background:#f7f3e7;color:#baaf8d;opacity:.75}.locker-card.maintenance{border-color:#f5c14d;background:repeating-linear-gradient(45deg,#ffffffa8,#ffffffa8 10px,#ffc93342 10px,#ffc93342 20px),#fff7da}.locker-badge{position:absolute;top:-12px;padding:6px 12px;border-radius:999px;background:var(--secondary-hover);color:#fff9ed;font-size:.72rem;font-weight:900;text-transform:uppercase;letter-spacing:.08em;box-shadow:var(--shadow-sm)}.locker-icon{font-size:2rem;margin-bottom:6px}.locker-id{font-family:var(--font-display);font-size:1.1rem;font-weight:900}.locker-size{font-size:.82rem;color:var(--text-muted);text-transform:uppercase}.locker-reason{margin-top:6px;font-size:.74rem;font-weight:900;color:var(--error-strong)}.locker-legend{display:flex;flex-wrap:wrap;justify-content:center;gap:12px 16px;margin-top:18px;padding:16px;border-radius:var(--radius-md);background:#ffffff94}.locker-legend-title{width:100%;text-align:center;font-family:var(--font-display);color:var(--text-strong)}.legend-item{display:flex;align-items:center;gap:8px;font-size:.92rem}.legend-color{width:16px;height:16px;border-radius:5px;border:2px solid}.legend-color.available{border-color:#b6db67;background:#fffef8}.legend-color.occupied{border-color:#ffb5a4;background:#fff2ec}.legend-color.selected,.legend-color.auto-assigned{border-color:var(--secondary-hover);background:#ffe8a8}.legend-color.disabled{border-color:#e8dec1;background:#f7f3e7}.legend-color.maintenance{border-color:#f5c14d;background:#fff7da}@media (max-width: 820px){.hero-layout,.home-highlights,.home-grid{grid-template-columns:1fr}}@media (max-width: 640px){.app-shell{padding:20px 12px 36px}.app-header{padding:20px}.app-header-top{flex-direction:column;align-items:flex-start}.flow-card{grid-template-columns:1fr;min-height:auto}.hero-actions{width:100%;flex-direction:column}.hero-chip{width:100%}.hero-visual{min-height:220px}.hero-mini-card{left:0;min-width:0;width:min(100%,240px)}.flow-card-emoji{width:100%;min-width:0;min-height:90px}.action-row,.charge-row{flex-direction:column}.locker-grid{grid-template-columns:repeat(2,1fr)}}